Comunidad360: software for residential communities and homeowners' associations.
Comunidad360 is the SaaS platform that transforms the management of residential communities, making access control, bookings and more easier.
Comunidad360 is the all-in-one SaaS solution to manage residential complexes, condominiums and gated communities. QR access control, smart bookings, resident census, requests and complaints, and more than 20 specialized modules.
- QR access control
- Smart bookings 24/7
- Support in Spanish
Your community in the palm of your hand
Download our PWA app and access every feature from your phone.
- PWA mobile app — Install the app on your phone without app stores. Book amenities, validate visitor QR codes and manage your community from anywhere.
- QR visitor control — Residents authorize visitors from their phone and receive a QR code. The security guard validates it and that's it: secure, paperless access.
- Smart bookings — Residents book the pool, gym or party room from their phone. No calls, no lines, no conflicts. QR check-in included.
Numbers that back our confidence
More than 50 residential communities in Latin America trust Comunidad360.
- 50+ — Active communities
- 10K+ — Residents
- 50K — Bookings managed
- 99.9% — Guaranteed uptime
Tools for complete management
More than 20 specialized modules for the professional management of residential communities.
- Resident census — All your community's information in one place: who lives in each unit, pets, vehicles and more.
- Requests with tracking — Residents submit requests and you manage them with real-time chat. Never lose a complaint or suggestion again.
- Payment control — Manage regular fees, special assessments and fines. Identify delinquent accounts instantly with automated reports.
- Packages and mail — Log packages on arrival, notify the resident automatically and confirm delivery. Everything traceable.
- Analytics and reports — Dashboards with metrics: amenity occupancy, request response times, revenue and more. All in real time.
- Mass announcements — Send alerts about water outages, fumigations or assemblies. Guaranteed delivery to every resident.
Access tailored to every role
Each user gets access tailored to their role in the community.
- Super Admin — Manage the entire platform: partners, communities, plans and global settings. Full control of the ecosystem.
- Administrator — Control your whole community: census, bookings, requests, staff, budget and communications from one place.
- Resident — Book common areas, authorize visitors with QR, submit requests and receive important announcements from your community.
- Security — Validates visitor QR codes, checks in bookings and logs incoming packages. All from an optimized dashboard.
We answer your questions
Find answers to the most common questions about Comunidad360.
What is Comunidad360 and what is it for?
Comunidad360 is an all-in-one SaaS platform to manage residential complexes, condominiums and gated communities. It includes QR access control, amenity bookings, resident census, a requests and complaints (PQRS) system and more than 20 specialized modules.
How does QR visitor control work?
Residents authorize visitors from their phone and the system generates a unique, non-transferable QR code. The security guard validates the QR code by scanning it, the resident receives a notification and a complete access history is kept.
Can I manage multiple communities from one place?
Yes. Our multi-tenant architecture lets property management companies manage several communities from a single dashboard. Each community's data is fully isolated, with consolidated reports.
What types of amenities can I manage with the booking system?
The system supports more than 35 types of common areas: pools, gyms, BBQ areas, party rooms, sports courts and more. You can set different hours for each day, booking limits and a penalty system for no-shows.
How does the resident census work?
The resident census organizes all of your community's information: units by tower or building, heads of household and family members, pets with name and breed, vehicles with license plate and assigned parking space, and residents with special needs for emergencies.
Can the system manage payments and fees?
Yes. The Payment Control module lets you manage regular fees, special assessments and fines. You can identify delinquent accounts instantly, generate automated reports and keep the association's financial balance in real time.
How does the requests and complaints (PQRS) system work?
Residents create requests (petitions, complaints, claims and suggestions, known in Colombia as PQRS) from the app. Administrators manage them with real-time chat, set priorities (low, medium, high), update statuses and assign tickets to the people responsible.
Does the app work on mobile phones?
Yes. Comunidad360 has a PWA (Progressive Web App) that installs directly from the browser, with no need for app stores. It works on any device, with access to bookings, visitors, requests and announcements.
Is my data secure on the platform?
Absolutely. All information is encrypted and we run automatic daily backups. Each community's data is fully isolated, ensuring complete privacy. We offer a 99.9% uptime guarantee.
What support do you offer for implementation?
We offer full support in Spanish: initial training for administrators and security staff, bulk data upload from Excel or CSV, setup of amenities and modules, and ongoing technical support via chat and phone.
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Ready to transform your community
Join hundreds of residential communities in Latin America that already trust Comunidad360.