AI agents with Copilot Studio, inside your tenant.
Discover how n8n can transform your business processes through efficient, flexible automation. Improve your team's productivity.
Copilot Studio for the agents that hold conversations and Power Automate for the flows that connect systems. On your own tenant, with Entra ID identity, the permissions you already have, and governance from the Power Platform admin center.
Three pieces, and none of them new to manage.
What once required bringing in a separate platform now lives in the subscription the company already pays for.
- Agents that converse — Copilot Studio is a low-code studio for building agents. They're published in Teams, Microsoft 365 Copilot, SharePoint, or a website, and they answer with the knowledge you connect to them.
- Flows that connect — Power Automate runs cloud flows triggered by events, on demand, or on a schedule, with connectors to your business applications. For what still runs on-premises, the on-premises data gateway acts as a bridge without opening a single inbound port.
- Governance before enthusiasm — Power Platform environments to separate what's being tested from what's in production, data policies that classify each connector as business, non-business, or blocked, and auditing in Purview.
What's under the hood.
Four facts about the platform, not someone else's case study.
- 2 — Flow types in Power Automate: cloud and desktop
- 6 — Ways to give an agent tools: connector, flow, prompt, REST API, MCP, and app control
- 0 — Inbound ports opened by the on-premises data gateway
- 1 — Identity: the agent reads with the permissions of whoever is asking
How we put it to work.
First we decide what's worth automating. Then we automate it.
- Discover — Process mining reconstructs how a process actually works from system logs, and task mining does the same from what happens on the desktop. That produces the list of what's worth automating and what isn't.
- Build — The flow or agent is built in a development environment, with data policies already in place, and tested with people from the business area before anything in production is touched.
- Operate — The automation center brings together runs, work queues, machines, and errors. Failures are visible, and whoever is accountable for each agent has a name.
Where companies usually start.
Four automations that don't require redesigning anything to start saving time.
- Approvals inside Teams — The request reaches the approver where they already work, gets answered without opening another tool, and leaves a trail of who approved what and when.
- Email and attachments that file themselves — The attachment is saved where it belongs, its data is extracted and loaded into the business system through a connector, with no one copying and pasting.
- In-house systems that respond — A database or application that lives on your premises is queried from the cloud through the gateway, which acts as a bridge without exposing your network.
- An agent that handles first-level support — The agent answers with the company's documents—and only the ones the person asking can open—and hands off to a person when the case calls for it.
Frequently asked questions.
The ones we get before putting an agent or a flow to work.
How do you keep an agent from showing what it shouldn't?
Agents read from SharePoint with each person's permissions. No one gets a document through an agent that they couldn't open on their own.
Who is accountable for what an agent does?
Each agent has an owner, scoped permissions, and traceability through Agent 365, just like an employee. You know who created it, what it can access, and what it has done.
What is the Arcetec MCP?
It's the standard Microsoft adopted for connecting agents to business systems, and we already run it. It lets your systems respond from Copilot without building a separate integration for each one.
How do you adopt Copilot so it doesn't go unused?
By role, not by license. We identify the specific tasks of each profile, design the use cases, and support the team until it becomes part of their daily work.
What about what runs on our own servers?
It connects through the on-premises data gateway, an application installed on a computer on your network that acts as a bridge to cloud services. It doesn't require opening inbound ports on the firewall.
Who decides which connectors can be used?
You do, from the Power Platform admin center. Data policies classify each connector as business, non-business, or blocked, and that classification is applied per environment.
Other pages on this topic.
The other pages on this topic, so you can continue wherever makes sense.
- Artificial intelligence for businesses — Copilot, AI agents and automation on your Microsoft 365.
- Microsoft 365 Copilot for Business — Get more out of Microsoft 365 Copilot in your company with role-specific use cases. Increase productivity and real adoption of the tool.
- Microsoft Agent 365 — The control plane for AI agents: inventory, access and protection with Entra, Purview and Defender.
- Microsoft Agent 365 features — The twelve features to observe, control and protect agents, and what is still in preview.
- Process automation — Optimize your company's productivity with process automation using Microsoft Copilot and Teams. Transform your business today.
- RPA with Power Automate Desktop — Desktop robots for applications without an API.
- Connectors and MCP — Your ERP, your CRM and your in-house systems, connected to Copilot.
- Microproyectos de IA — Cotice un microproyecto de IA: una automatización acotada a un proceso, con alcance cerrado y precio total por escrito. El brief, en menos de cuatro minutos.
- CataAI — AI developers who receive their cases by email and Teams, plan them in Azure Boards and carry them all the way to production.
What does your team repeat every week?
With that list in hand, one session is enough to see what to automate with a flow, what with an agent, and what's best left as it is.
Tell us what you want to solve
Artículos sobre artificial intelligence
Topic:Artificial intelligence
- An AI agent is just another identity. Treat it like one
- Digital transformation in healthcare: process automation
- Responsible AI use in business: ethics and security
- AI Ethics and Sustainability in Digital Entertainment
- AI-Powered App Development in Colombia
- Transform Your Business with AI and Microsoft Copilot