Microsoft partner in Colombia: your technology, run by people with names.
A Microsoft partner across its three solution areas: artificial intelligence in your team's daily work, your cloud and your data on Azure, your operations protected with Defender and Sentinel. And whatever Microsoft doesn't offer out of the box, we build to order.
- One requirement: your Microsoft tenant
- A dedicated instance per client
- Support in Spanish, Colombia time
Home screen of Cowork Arcetec con Microsoft 365: with the deliverable (presentation), the Altamar brand, the SharePoint folder and the model already chosen, the request “Put together the Monday committee presentation with what changed in operations this week.” is typed.
Microsoft services for businesses: three pillars, one tenant.
The same three areas Microsoft uses to organize the enterprise world. Everything we do lives in one of them — and everything runs on your company's tenant.
- AI Business Solutions — Copilot adopted by role, agents that work inside Teams and business applications that run themselves. Every agent with an owner, scoped permissions and traceability.
- Cloud & AI Platforms — Your platform on Azure: infrastructure, data with Fabric and OneLake, and applied artificial intelligence with Foundry. In your subscription, with your keys.
- Security — Prevent, detect and respond automatically: posture measured with Defender for Cloud, detection with Sentinel and identity governed with Entra ID.
Four ways in, one point of support.
- Azure consumption — We bill your consumption as a Microsoft partner, in Colombian pesos at the day's official exchange rate (TRM). And we operate the savings levers: Hybrid Benefit, reserved instances purchased in tranches and quarterly rightsizing.
- Managed Services — We run your platform with committed response times, time-bound escalation and a monthly report that turns the state of your infrastructure into something you can show.
- Integrations — We connect what you already pay for with what your people already use: single identity with Entra ID, documents in SharePoint, agents in Teams, data unified in OneLake and our MCP talking to Copilot.
- Implementations — We design and deploy your Azure architecture following the Cloud Adoption Framework: discovery, landing zone, migration in waves and operations.
Built by Arcetec on Microsoft.
Whatever Microsoft doesn't offer out of the box, we build ourselves, connected to your tenant with your identity and your keys. All our applications integrate with Microsoft 365: your people sign in with Entra ID, documents live in your SharePoint and the work happens inside Teams.
- It connects to your tenant with your keys: your identity, your documents and your permissions stay the same as always.
- Your team signs in with the account they already use, through Entra ID, with the same multifactor authentication and Conditional Access you already have.
- Documents and attachments live in your SharePoint, with the permissions you already defined.
- Our MCP connects each solution to Copilot and to your systems.
- No lock-in: in custom development the code is yours, and in the services we operate your documents stay in your SharePoint.
Diagram of Arcetec solutions built on the Microsoft platform the company already has. At the base: Microsoft 365, Entra ID, and SharePoint. On top: CataAI, Cowork Arcetec with Microsoft 365, Lienzo de Arcetec, Licitaciones AI, Analytics with Fabric, and Campus360. Having a Microsoft tenant is the entry requirement.
Eight solutions, one tenant.
Each one developed by Arcetec and connected to the Microsoft pieces you already pay for.
- CataAI — The agent that handles your catalog and your customers from Teams and WhatsApp, with your company's information and escalation to a person when needed.
- Cowork Arcetec with Microsoft 365 — The space where your team works with artificial intelligence on your SharePoint and your email, and receives finished work with your brand. With Claude models in Microsoft Foundry, included in the service.
- Lienzo de Arcetec — Content and brand assets from Teams: formats, recipes and content calendar.
- Licitaciones AI — SECOP II radar: it scores tenders, reads bidding documents with artificial intelligence and makes the go/no-go call.
- Planeo360 — Projects, CRM, time tracking and help desk on a single platform, with access through Entra ID.
- Comunidad360 — QR access, bookings, requests and complaints (PQRS) and digital intercom for residential complexes.
- Campus360 — Role-based training paths in Teams, assigned through Entra ID groups and available right from Copilot.
- Custom Dashboards — Your sources unified in OneLake and dashboards that answer business questions.
Fourteen years doing this
The same figures as our track record page, not different ones.
- 14+ — Years building software and infrastructure for businesses
- 9 — Countries where we have delivered projects
- 50+ — Projects delivered end to end
- 3 — Microsoft solution areas we work in
How a project starts with Arcetec
- Start · A conversation — You tell us what your team does by hand. No commitment and no script.
- Discovery · A focused assessment — We review your tenant and your processes. We come out with a map, not an eighty-page document.
- Agreement · Fixed scope and price — You know what you get and what it costs before you sign. No surprises in month three.
- Validation · First use case with real people — A group from your team uses it in their real work, not in a demo.
- Operations · Production and support — It rolls out to the whole company with support in your time zone.
Why Arcetec
What can be verified, not what can be promised.
- Microsoft partner — We work in all three solution areas of the partner program, and we bill your Azure consumption as a partner: a single invoice in Colombian pesos, at the day's official exchange rate (TRM).
- Connected to your tenant — Some solutions are installed in your subscription and others we operate as a service. In all of them, your tenant connects with your keys, your people sign in with Entra ID and your documents live in your SharePoint, not in a separate directory or repository.
- End-to-end security — Defender, Sentinel and Entra ID. Our own corporate admin panel is protected with the same tools we sell.
- Our own MCP — The standard Microsoft adopted to connect agents is one we already operate: your systems talk to Copilot.
- No lock-in — Your documents stay in your SharePoint and what we produce for you are standard files. If you leave tomorrow, your information is still yours.
- Support in your time zone — Colombia time, people with names and a written escalation path.
Frequently asked questions about Arcetec.
What does Arcetec do?
Arcetec is a Microsoft partner in Colombia. It implements and operates Microsoft 365 and Copilot, AI agents with Copilot Studio, Microsoft Azure, cybersecurity with Defender and Sentinel, and analytics with Power BI and Fabric, on your company's tenant. Whatever Microsoft doesn't offer out of the box, it builds to order.
Where is Arcetec located?
Its headquarters are in Cajicá, in the Sabana de Bogotá (Cundinamarca). Arcetec serves companies throughout Colombia, has operations in El Salvador, Guatemala and Panama, and has delivered projects in nine countries.
Does Arcetec sell Microsoft licenses?
Yes. As a Microsoft CSP partner, Arcetec sells Microsoft 365 and Microsoft 365 Copilot licenses and Azure consumption, invoiced in Colombian pesos, and supports adoption so the licenses actually get used.
How does a project start?
With a conversation about what your team does by hand and a focused assessment of your tenant and your processes. Before signing, you know the scope and the price, and the first use case is tested with real people from your team before it is rolled out to the whole company.
What does your team do by hand that Copilot and an agent could already do?
Tell us on WhatsApp. Real people reply, on Colombia time, and the first conversation costs nothing.