Backup and security that someone actually verifies.
Commercial landing page for VPS with backup and security — Instagram campaign.
Managed virtual machines on Azure with Azure Backup, Defender for Servers, and access with no exposed ports. With one difference that matters: restores are tested every quarter, and the evidence is kept on record.
- Backups with immutable copies
- Restores tested every quarter
- Thirty-minute response for critical incidents
What is committed.
Figures from the service agreement, not from a brochure.
- 30min — Committed response time for a critical incident
- 1 — Documented restoration test every quarter
- 99,95% — Service level agreement with two or more machines in an availability set
- 10 — Sections in the monthly service report
What protects each layer.
Backup, recovery, and security are three different things. It is best not to confuse them.
- Backup with Azure Backup — Backups are stored in a Recovery Services vault with soft delete and immutable copies, so an accidental or malicious deletion does not take the backup down with it.
- Recovery with Azure Site Recovery — Backing up is not recovering. When the requirement is to resume operations at another site, failover is orchestrated with Site Recovery and tested without interrupting operations.
- Security with Defender for Servers — Endpoint detection and response, vulnerability assessment, file integrity monitoring, and Just-in-Time access to management ports.
- Access without exposed ports — With Azure Bastion, administration comes in over TLS and the machine does not need a public IP. What is not exposed is not scanned.
What we do.
Because the three previous layers have to be operated, not just turned on.
- Assessment — An inventory of what runs today, what is truly backed up and with what retention, and how long a recovery takes right now. Almost every time, something turns up uncovered.
- Enablement — Deployment of monitoring, backup policies by workload type, patching windows, Just-in-Time access, and runbooks.
- Operations — Support with committed response times, automatic escalation when a case stalls, a quarterly restore test, and a ten-section monthly report.
Frequently asked questions.
The ones worth asking before you trust someone with your operations.
What does the managed service include?
Administration of the Azure platform and Windows Server operating systems, seven-day monitoring with automatic ticketing, a formal patching cycle, backup management with quarterly restore testing, measured security posture, and a ten-section monthly report.
What are the response times?
For a critical incident, thirty minutes to respond and four hours to resolve, with seven-day coverage and an hourly progress report. Lower-severity incidents are handled during business hours, also with committed response times.
How do you measure the security of my platform?
With the Secure Score in Microsoft Defender for Cloud, reported month by month with its trend and the remediation status of each finding. It isn't an opinion: it's a curve.
What happens if you detect a security incident in the middle of the night?
Sentinel runs playbooks that act on their own: revoking the session, forcing multifactor authentication, or isolating the device, without waiting for someone to wake up. The case then enters the same support flow with its committed times.
How often is the backup tested to confirm it works?
Every quarter, with evidence: what was restored, where, how long it took, and what failed. A backup that no one has restored is not a backup, it's a hypothesis.
Who is responsible for my database?
The database engine and the application layer remain the responsibility of the customer's team. We are responsible for the platform and the operating system, with technical support on the engine included at no additional cost. The split is written down component by component before we start.
Let's review your backup and your security posture.
Leave us your details and someone from the team will write to you, with the questions needed to size your environment.
This is also part of the same topic.
The other pages in this series, so you can continue wherever it makes sense for you.
Microsoft Azure
- Microsoft Azure for Business — Transform your company with Microsoft Azure. We design and implement cloud, data and artificial intelligence solutions tailored to your industry.
- Azure Migration — Design, migration, and operations on Azure, with consumption billed in pesos.
- Cloud servers — Managed virtual machines and dedicated servers on Azure.
- Azure for healthcare — Learn how Microsoft Azure protects sensitive healthcare data in Colombia, ensuring security and regulatory compliance.
- Azure for logistics and foreign trade — Azure for logistics operators, customs brokers and transportation.
- Microsoft Licensing — Microsoft 365, Copilot and Azure through CSP, invoiced in pesos.
Cybersecurity
- Cybersecurity — Defender, Sentinel and Entra ID, with automated response.
- Microsoft Defender for Cloud — Security posture measured and remediated, on your servers too.
- Microsoft Sentinel — A SIEM with playbooks that respond on their own.
- Microsoft Agent 365 — The control plane for AI agents: inventory, access and protection with Entra, Purview and Defender.
When was the last time anyone restored one of your backups?
If the answer isn't a date, it's worth checking before you need it.