Microsoft services for businesses in Colombia and Latin America.
Everything we do fits into the three solution areas of the Microsoft partner program. Choose where to start: the foundation is always the same, your tenant.
- Operated service or project, depending on the solution
- Fixed scope and price after the assessment
- No dependence on us
Diagram of Arcetec's solutions built on the Microsoft platform the company already has. At the base, Microsoft 365, Entra ID, and its Azure. On top, AI Business Solutions, Cloud & AI Platforms, and Security. Having a Microsoft tenant is the entry requirement.
Three pillars. One tenant.
The same three areas Microsoft uses to organize the enterprise world. Everything we do lives in one of them—and everything runs on your company's tenant.
- AI Business Solutions — Copilot adopted by role, agents that work inside Teams, and business applications that run themselves. Every agent with an owner, scoped permissions, and traceability.
- Cloud & AI Platforms — Your platform on Azure: infrastructure, data with Fabric and OneLake, and applied artificial intelligence with Foundry. In your subscription, with your keys.
- Security — Prevent, detect, and respond automatically: posture measured with Defender for Cloud, detection with Sentinel, and identity governed with Entra ID.
What we operate and what stays on your side
The difference isn't price: it's who manages the platform and where your information lives
- AI agents · operated by Arcetec — CataAI, Cowork Arcetec with Microsoft 365, Lienzo de Arcetec, and Licitaciones AI: we operate them, and they live in your Teams, with a dedicated instance per customer and the documents in your SharePoint.
- Azure · project and service — It's deployed in your own subscription, with your billing and your keys. The infrastructure is yours from day one, and we manage it under a service level agreement.
- Data and analytics · project — The pipelines, the model, and the dashboards are built on your platform. The information doesn't move to any service of ours.
- LMS on Microsoft 365 · project — Your company's training on your own Microsoft 365, with access through Entra ID, content in your SharePoint, and records in Lists and Power BI.
Agents that work where your people work.
Pillar 01 · AI Business Solutions
Sample conversation with Catalina, the CataAI agent, inside Microsoft Teams: she answers with the company's information and offers to escalate the case when she doesn't have it.
Agents live in your Teams and read from your SharePoint with each person's permissions: no one gets a document through an agent that they couldn't open. With Agent 365, every agent has an owner, scoped permissions, and traceability, just like any other employee. And our MCP, the standard Microsoft adopted for connecting agents, lets your systems talk to Copilot.
- Copilot adopted by role, not by license
- Agents with an owner and scoped permissions
- Our MCP connects your systems to Copilot
Your platform on Azure, and your data ready to answer questions.
Pillar 02 · Cloud & AI Platforms
Your platform is deployed in your Azure subscription, with your billing and your keys, and we bill you for consumption as a Microsoft partner: a single invoice in pesos, at the day's official exchange rate (TRM). Fabric doesn't require migrating everything: OneLake links your sources where they already are, through mirroring, shortcuts, and connectors, and gets them ready for dashboards and artificial intelligence. On top sits Foundry, with AI applied to your data, not to demo data.
- In your subscription, with your keys
- OneLake links your sources without migrating everything
- Dashboards that answer business questions
The company's data sources—on-premises SQL, Excel, CSV, and ERP—unified in a single Microsoft Fabric OneLake, each connected through its own path without being migrated, with lake consumption growing month over month.
From alarm to automatic response.
Pillar 03 · Security
Microsoft Sentinel dashboard with the day's security incidents, each with its severity, and an automated response playbook already running: the session is revoked and the second factor is required without anyone having to wake up.
Prevent with Defender for Cloud, detect with Sentinel, and respond with playbooks that act on their own: revoke the session, enforce the second factor, isolate the device, even in the middle of the night. Identity is governed by Entra ID, the same directory that already manages your people's accounts and that all our applications also use for sign-in. And on servers we apply hardening baselines aligned with Microsoft and CIS practices, verified every quarter.
- Posture measured with Defender for Cloud
- Detection and response with Sentinel
- Identity governed with Entra ID
Fourteen years doing this
The same figures our company history page shows, not different ones.
- 14+ — Years building software and infrastructure for businesses
- 9 — Countries where we've delivered projects
- 50+ — Projects delivered end to end
- 3 — Microsoft solution areas we work in
Questions we get before you decide
What do I need to get started?
Does my data leave my company?
What's the difference between an operated service and a project?
How do you charge?
The seven topics, and everything in each one.
The full map: every page on the site, grouped by the topic it belongs to.
Microsoft Azure
- Microsoft Azure for Business — Transform your company with Microsoft Azure. We design and implement cloud, data and artificial intelligence solutions tailored to your industry.
- Azure Migration — Design, migration, and operations on Azure, with consumption billed in pesos.
- Cloud servers — Managed virtual machines and dedicated servers on Azure.
- Azure for healthcare — Learn how Microsoft Azure protects sensitive healthcare data in Colombia, ensuring security and regulatory compliance.
- Azure for logistics and foreign trade — Azure for logistics operators, customs brokers and transportation.
- Microsoft Licensing — Microsoft 365, Copilot and Azure through CSP, invoiced in pesos.
Data and analytics
- Data analytics and Power BI — One number per question, with Power BI and Fabric.
- Microsoft Fabric — Your data in a single lake with OneLake, without copies.
Artificial intelligence and automation
- Artificial intelligence for businesses — Copilot, AI agents and automation on your Microsoft 365.
- Microsoft 365 Copilot for Business — Get more out of Microsoft 365 Copilot in your company with role-specific use cases. Increase productivity and real adoption of the tool.
- Microsoft Agent 365 — The control plane for AI agents: inventory, access and protection with Entra, Purview and Defender.
- Microsoft Agent 365 features — The twelve features to observe, control and protect agents, and what is still in preview.
- AI Agents with Copilot Studio — Transform your company with AI agents and Copilot Studio. Automate processes, improve productivity, and optimize your workflow.
- Process automation — Optimize your company's productivity with process automation using Microsoft Copilot and Teams. Transform your business today.
- RPA with Power Automate Desktop — Desktop robots for applications without an API.
- Connectors and MCP — Your ERP, your CRM and your in-house systems, connected to Copilot.
- Microproyectos de IA — Cotice un microproyecto de IA: una automatización acotada a un proceso, con alcance cerrado y precio total por escrito. El brief, en menos de cuatro minutos.
- CataAI — AI developers who receive their cases by email and Teams, plan them in Azure Boards and carry them all the way to production.
Cybersecurity
- Cybersecurity — Defender, Sentinel and Entra ID, with automated response.
- Microsoft Defender for Cloud — Security posture measured and remediated, on your servers too.
- Microsoft Sentinel — A SIEM with playbooks that respond on their own.
Microsoft 365
- Microsoft 365 for business — Exchange, Teams, SharePoint, Entra ID and Intune, well governed.
- LMS on Microsoft 365 — Corporate training inside the Microsoft 365 you already pay for.
- Cowork Arcetec with Microsoft 365 — Your team and AI working on your Microsoft 365.
Arcetec's own solutions
- Our own solutions — The applications Arcetec develops and deploys inside the Microsoft 365 your company already pays for: your people sign in with Entra ID and documents live in your SharePoint.
- Lienzo — Social media pieces with your company's brand.
- Licitaciones AI — Licitaciones AI streamlines SECOP II monitoring, optimizing the search for opportunities and making proposal submission more efficient.
- Comunidad360 — Access, bookings, resident census and requests for your community.
- Planeo360 — Projects, clients, resources and help desk in one platform.
You don't know which pillar to start with. We do.
Tell us what your team does by hand, and we'll tell you where the first project comes in—with fixed scope and price.
Tell us what you want to solve
We respond in less than one business day.
Looking for something else?
These are the lines of work we focus on today. Arcetec has also delivered projects in process automation, migration from on-premises infrastructure, and customs and port operations.