Process automation where your people already work.
Optimize your business processes with AI and RPA to improve productivity, reduce costs and digitally transform your company.
Copilot adopted by role, agents inside Teams that read from your SharePoint with each person's permissions, and our MCP connecting your business systems so they answer from the same place where the question is asked.
- Adoption by role, not by license
- Every agent with an owner and traceability
- On your tenant, with your permissions
Tell us what you want to solve
Three things that change day-to-day work.
It is not automation for its own sake: it is the tool ending up where the work already happens.
- Copilot that gets used — Adoption is designed by role, not by license: the specific tasks of each profile are identified and supported until they become part of daily work.
- Governed agents — Every agent has an owner, scoped permissions and traceability through Agent 365. You know who created it, what it accesses and what it has done.
- Systems that answer — Our MCP connects your business applications to Copilot, so information is looked up from where people work, without building an integration for each system.
Results with a published case study.
Every figure comes from a project you can read about in our case studies.
- 70% — Less first-level response time, with an assistant that escalates to a person
- 80% — Less consolidation time, in a data integration across seven countries
- 20% — Lower in-house operating costs, through internal process automation
- 7 — Countries covered by the customs integration
What it's built with, and what each piece is for.
Six Microsoft pieces, and one of ours, working on the tenant you already have.
- Microsoft Copilot — Adoption by role on the licenses the company already has, with use cases defined by profile.
- Agent 365 — Agent governance: an assigned owner, scoped permissions and traceability of what each one does.
- Arcetec MCP — The standard Microsoft adopted to connect agents with business systems, in production on our own platforms.
- Azure AI Foundry — Artificial intelligence applied to the client's data, inside their own platform.
- Microsoft Fabric and OneLake — The company's sources linked without migrating them, ready to feed dashboards and models.
- Entra ID and SharePoint — The identity and repository everything rests on: agents read with the permissions of whoever asks, not with permissions of their own.
Applied to your department.
Four places where this is already doing work that a person used to do by hand.
- Sales and customer service — An agent that handles first-level support from Teams and WhatsApp with the company's information, and escalates to a person when needed.
- Finance and administration — Automatic consolidation of scattered information and dashboards that answer questions without waiting for month-end close.
- Operations — Real-time KPI tracking on the sources that already exist, without building a new data warehouse.
- Documentation and proposals — Deliverables composed with the company's branding on its own SharePoint, using the information already there.
Frequently asked questions.
What we are asked before putting an agent to work on the company's documents.
How do you keep an agent from showing what it shouldn't?
Agents read from SharePoint with each person's permissions. No one gets a document through an agent that they could not open on their own.
Who is accountable for what an agent does?
Every agent has an owner, scoped permissions and traceability through Agent 365, just like an employee. You know who created it, what it accesses and what it has done.
What is the Arcetec MCP?
It is the standard Microsoft adopted to connect agents with business systems, and we already run it. It lets your systems answer from Copilot without building an integration for each one.
How do you adopt Copilot so it doesn't go unused?
By role, not by license. The specific tasks of each profile are identified, use cases are designed and the team is supported until it becomes part of their daily work.
Do I have to migrate all my data to use Fabric?
No. OneLake links your sources where they already are, through mirroring, shortcuts and connectors, and makes them ready for dashboards and artificial intelligence without moving them.
Which sources can you connect?
On-premises SQL databases, Excel and CSV files, ERP systems and the business applications you already use. Each one comes in through the path that suits it.
Who keeps the dashboards?
You do. The pipelines, the model and the dashboards are built on your own platform. The information does not move to any service of ours.
Can I apply artificial intelligence to my data?
Yes, with Azure AI Foundry on the same platform. The difference is that it works on your real data, not on a demo dataset.
How does a project start?
With an unscripted conversation, a focused assessment that leaves us with a map, and an agreement with fixed scope and price before signing. Then comes a pilot with real people using the solution in their work, and finally production with support.
How do you charge?
Fixed scope and price after the assessment. Cloud consumption is billed separately, in pesos at the day's official exchange rate (TRM), and managed services are contracted by monthly capacity.
Other pages on this topic.
The other pages on this topic, so you can continue wherever fits.
- Artificial intelligence for businesses — Copilot, AI agents and automation on your Microsoft 365.
- Microsoft 365 Copilot for Business — Get more out of Microsoft 365 Copilot in your company with role-specific use cases. Increase productivity and real adoption of the tool.
- Microsoft Agent 365 — The control plane for AI agents: inventory, access and protection with Entra, Purview and Defender.
- Microsoft Agent 365 features — The twelve features to observe, control and protect agents, and what is still in preview.
- AI Agents with Copilot Studio — Transform your company with AI agents and Copilot Studio. Automate processes, improve productivity, and optimize your workflow.
- RPA with Power Automate Desktop — Desktop robots for applications without an API.
- Connectors and MCP — Your ERP, your CRM and your in-house systems, connected to Copilot.
- Microproyectos de IA — Cotice un microproyecto de IA: una automatización acotada a un proceso, con alcance cerrado y precio total por escrito. El brief, en menos de cuatro minutos.
- CataAI — AI developers who receive their cases by email and Teams, plan them in Azure Boards and carry them all the way to production.
What does your team do by hand that an agent could already do?
You don't need to bring a defined project. If you tell us what your team repeats every week, we have a place to start.
Tell us what you want to solve
Artículos sobre artificial intelligence
Topic:Artificial intelligence
- An AI agent is just another identity. Treat it like one
- Digital transformation in healthcare: process automation
- Responsible AI use in business: ethics and security
- AI Ethics and Sustainability in Digital Entertainment
- AI-Powered App Development in Colombia
- Transform Your Business with AI and Microsoft Copilot